I forgot to mention this last Sunday when we made a Portesi's pizza for the packer game it melted (I guess that's what you would call it) lol See the pics below...I sent Portesi an email and this is what I got back in return from them....
Carrie,
Thank
you for contacting us and especially for the pictures, they help to explain your
problem.
First
of all, I want to apologize for this situation. This is a situation that
has almost been totally eliminated because of the controls that have been put
into the baking process. The Original style pizza has a crust that is made
from a fresh dough. The dough is sheeted out, put on a pan, cut to size
and then topped off before being partially baked. The baking gives the
crust rigidness for handling as well as sealing in the flavor of all of the
ingredients. If the dough is run too thin, and/or too much sauce goes on
the pizza, we could have a situation such as what you
experienced.
The
nature of the hand made and sheeted fresh dough crust is that the thickness is
not 'exactly the same' every time. There is some variance.
Occasionally the crust is too thin and even then it is usually solid enough to
bake properly. Sometimes if a thinner crust is thawed before
baking, it does not get the opportunity to get additional baking of the crust
before the top is thawed and your situation might occur.
What
I can do for you is to send you a couple of pizza screens. They allow the
heat to properly bake the crust, while preventing your situation, even if the
crust were to have a hole in it to begin with. Please send me your
address, and I will send those out to you in hopes that you will accept this as
compensation for your bad experience.
I do
appreciate you taking considerable time to help us to learn of a situation which
was undesirable and which we can work on preventing in the future. And
again, please accept my apologies.
Sincerely,
Rusty
Mitch, President
Portesi Italian Foods, Inc.
Here is what happened to the pizza (we followed directions exactly) Excuse my messy oven...haven't cleaned it in a while....not on my list of priorities. lol
I guess I'm pretty happy with what they offered me since I will be making the pizza again. I would have preferred a pizza replacement but I will live.
We finally started watching "Blade trinity" but we have not made it all the way through it. We won't watch it unless Nick is napping or in bed for the night. And he woke from his nap before we finished it. It was really good as far as we have seen so far. Maybe we will finish it tonight.
Well, last night Nick had his first attempt at the computer and some cute websites we tried was Thomas the train and Nick Jr website. He loved them and I had to show him how to work the mouse only once and he was a pro after that! He must take after his daddy. I took a couple video of him so you can see how much he enjoys it lol. And then there is a picture at the bottom of him I took just a little bit ago. He's working on messing the living room already ;) I so sound like a dork on these videos! I have always hated how I sound on video!
Here is what happened to the pizza (we followed directions exactly) Excuse my messy oven...haven't cleaned it in a while....not on my list of priorities. lol
I guess I'm pretty happy with what they offered me since I will be making the pizza again. I would have preferred a pizza replacement but I will live.
We finally started watching "Blade trinity" but we have not made it all the way through it. We won't watch it unless Nick is napping or in bed for the night. And he woke from his nap before we finished it. It was really good as far as we have seen so far. Maybe we will finish it tonight.
Well, last night Nick had his first attempt at the computer and some cute websites we tried was Thomas the train and Nick Jr website. He loved them and I had to show him how to work the mouse only once and he was a pro after that! He must take after his daddy. I took a couple video of him so you can see how much he enjoys it lol. And then there is a picture at the bottom of him I took just a little bit ago. He's working on messing the living room already ;) I so sound like a dork on these videos! I have always hated how I sound on video!
This was so cute! I loved it. Well, I think that's all for now but may be back later if something else comes up...now it's time to clean.
Here is Nick:
7 comments:
He is SO freaking precious!!!! I can't WAIT till I have some of my own!!!
I love your voice but I don tthink anyone likes thier voice on camera . he is so cute geting all excited aboutthose games. that is nice you can share via video and pics your life. I love journlas that have pics andvideos. wow that pizza did melt didnt it.
That is GREAT! LOL he is so cute! Shelby grew up on our knee at the computer. Sometimes I think she can work it better than us...lol.
He is so funny!
Hugs,
Dana
YIPPY Nick!! He looks like Kyan on the computer. They go crazy. He likes to go to Max and Ruby where Max hides and you have to find him. It's cute.
Take care, Chrissie
you sound great.....i sound like a dude half the time....i think its cool that at least the pizza maker wrote you back and will send something....i love pizza and rarely make it homemade.
hugs, lisa
I've never seen a pizza do that! Enjoy your Wednesday.
Missie
Post a Comment